The Delphin Palace is located in the Antalya region of Turkey and sits in an inviting position on Lara Beach.  The hotel has become a popular destination for all-inclusive holidaymakers looking to experience a mixture of sun soaked relaxation and exciting water sports.  The hotel features several pools and a variety of buffet style dining options.  Although the hotel is mostly praised for offering a high level of customer satisfaction, there have been complaints of avoidable holiday illness.

Cases of holiday illness in the Delphin Palace have included reports of symptoms such as diarrhoea and vomiting, some visitors have reported low standards of hygiene, dirty swimming pools and undercooked food at the hotels buffet restaurants.  Holidaymakers are advised to avoid foods that are not cooked thoroughly or have been re-heated incorrectly.

Although all holiday makers visiting Antalya are advised to drink only bottled water, if the hotels swimming pool is poorly maintained this can also lead to serious stomach illness such as Gastroenteritis as a result of contracting Cryptosporidium.

Whilst staying in the Delphin Palace Hotel it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Avoid street food.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

Suffering from illness on an all-inclusive holiday to the Delphin Palace Hotel will obviously affect your health but can also leave holidaymakers out of pocket from costly local medical treatment.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to the Delphin Palace Hotel get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.


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