Playa de Carmen has become famous for its immaculate beaches, coral reefs and water sports. A short trip further up the coast finds glamorous and upmarket Fifth Avenue area that features clubs, boutiques, bars and restaurants. There are many all-inclusive hotels in the Playa Del Carmen area and as such it has become a massively popular holiday destination for many.

Whilst many hotels in the region feature excellent standards of safety and hygiene, there is an unfortunate few that are not adequately maintained and have therefore been the subject of holiday illness claims.

Amongst the illnesses reported in the Playa Del Carmen region are forms of food poisoning including Salmonella, Campylobacter and E. Coli, all caused by coming into contact with infected food and water. Cases of Cryptosporidium have also been reported. This illness can be contracted by coming into contact with pool water that can sometimes contain traces of infected faecal matter.

Whilst staying in Playa Del Carmen it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not cooked thoroughly and/or re-heated incorrectly.
  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature
  • Frequently use an alcohol-based hand gel.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
  • Avoid swimming in water or pools that appear dirty and untreated.

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to Playa Del Carmen, get in touch with a member of our team on 01625 253 020.

We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

Let us advise you

01625 253 020

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