The Hotel Sol Y Mar in the Sharks Bay area of Sharm El Sheikh is an All Inclusive hotel that features many amenities including a large pool and a selection of restaurants.  Although the hotel is mostly praised for offering a high level of customer satisfaction, there have been complaints of unacceptable and avoidable holiday illness. have dealt with 33 cases of reported food poisoning at the Sol Y Sharks Bay Hotel.

Cases of holiday illness in the Sol Y Mar Sharks Bay have included reports of symptoms such as diarrhoea and vomiting, some visitors have reported low standards of hygiene, dirty swimming pools and under cooked food at the hotels buffet restaurants.  Holidaymakers are advised to avoid foods that are not cooked thoroughly or have been re-heated incorrectly.

Although all holiday makers visiting the Sol Y Sharks Bay are advised to drink only bottled water, if the hotels swimming pool is poorly maintained this can also lead to serious stomach illness such as Gastroenteritis as a result of contracting Cryptosporidium.

Whilst staying in the Sol Y Mar Sharks Bay it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Avoid street food.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

Suffering from illness on an all-inclusive holiday to the Sol Y Mar Sharks Bay Hotel will obviously affect your health but can also leave holidaymakers out of pocket from costly local medical treatment.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to the Sol Y Mar Sharks Bay, get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.








“The buffet food was often lukewarm and some of the food was under cooked.”

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The buffet food was often lukewarm and some of the food was undercooked. Salmonella is likely to be caused by undercooked food.  Miss. M suffered with weeks of violent diarrhoea and projectile vomiting. She had to take two weeks unpaid off work. She believes that this is due to the overall poor food hygiene at the hotel.


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Miss M saw both the doctor abroad and back in the UK to be diagnosed salmonella. She was prescribed antibiotics which eventually cleared up her infection.

Miss M isn’t alone, we have a call almost weekly with another person or family being stuck down by sickness at this resort!





“Well below par for what i expected!”

Review of the Sol Y Mar Sharks Bay

“Undoubtedly it’s the worst hotel that I’ve ever stayed in. The food was terrible and the accommodation was basic. Any time we ate at the hotel we were ill!”

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