The Mexicana Sharm Resort  in Sharm El Sheikh is a popular holiday destination among couples and families.  The resort features  two swimming pools, a private beach and a variety of other amenities including, a children’s play area. Offering an all inclusive package, it should be an ideal destination for holiday makers, but unfortunately this is not always the case. have heard many reports from holiday makers who have experienced avoidable holiday illness. have dealt with 25 cases of reported food poisoning at the Mexicana Sharm Resort.

Various symptoms of food poisoning have been reported at Mexicana Sharm Resort Resort.  Some of the cases were so serious the holidaymakers were forced to seek medical attention.  Unclean pool water and generally poor hygiene standards were discovered to be some of the causes. A variety of gastric illnesses have been reported by guests, as well as ear infections and pests problems.

Gastroenteritis  has been found to be the most frequently reported illness, this can be caused by contact with contaminated food and water.

Whilst staying in Mexicana Sharm Resort is important to follow these guidelines to reduce the risk of food poisoning:

  • Avoid foods not cooked thoroughly and/or re-heated incorrectly.
  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature
  • Frequently use an alcohol-based hand gel.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to the Mexicana Sharm Resort,  get in touch with a member of our team. We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.








“Food left exposed for extended periods.”

[ezcol_1half]mexicana-sharm-resort-restaurant[/ezcol_1half] [ezcol_1half_end]

Mrs W was looking forward to relaxing on a summer holiday with a friend. However, their stay at the Mexicana Sharm Resort was least enjoyable. Four days into the holiday, Mrs W and her friend developed severe diarrhoea and debilitating stomach cramps, which left her bedridden. The illness still affected Mrs Wood for 2 weeks afterwards, which resulted in a prescription for antibiotics given by her GP on return to the UK. There was a poor choice of buffet food, which was often left exposed for extended periods. Further, the drinks appeared to be diluted or watered down with untreated water.







“She was diagnosed with Gastroenteritis on return to the UK.”

[ezcol_1third]1157721758[/ezcol_1third] [ezcol_1third]3 year old Miss K stayed at the Mexicana Sharm Resort with her family; just two days later, all members of the family were stricken with illness. Miss K experienced diarrhoea, stomach cramps, vomiting and a raised temperature, which caused her to feel fatigued and unable to leave her bed. She received tablets and rehydration sachets from a pharmacist, and was diagnosed with Gastroenteritis on return to the UK.  The family realised that sewage water was being sprayed into the pool in which Miss K  had been swimming, and faeces in the toilets had not been cleaned in over one week. [/ezcol_1third] [ezcol_1third_end] As well as the gastric illness, Lauren also developed an ear infection and severe bed bug bites. Nearly all of the meals served in the hotel were lukewarm or cold, which made the food inedible. The hotel room was very dirty, with a thick scum around the shower, dirty floors, and a mouldy fridge. Overall, this experience was very distressing for such a small, innocent child.[/ezcol_1third_end]





“Holiday from Hell!!”

Review of the Mexicana Sharm Resort

Reviewed 2 April 2014

“Since arriving home I have had to visit my GP who said I have been lucky not have ended up in hospital and I am now on more medication for the next 2 weeks.”

Read the full review here.


“Don’t do it!”

Review of the Mexicana Sharm Resort

Reviewed 16 January 2015

“Most people ate out every night as they could not face the restaurant at dinner.”

Read the full review here.

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