The Dreams Vacation Resort in Sharm el Sheikh, claims to be a 5 star luxury hotel,  with its private beach and range of family friendly facilities.  However, have heard reports of problems ranging from rude staff and poor housekeeping to avoidable holiday illness brought on by severe lapses in food hygiene. have dealt with 13 cases of reported food poisoning at the Dreams Vacation Resort.

Symptoms including stomach cramps, diarrhoea and vomiting have been reported.  These are symptoms related to food poisoning and are brought on when coming into contact with under cooked and poorly handled food.  Some cases severe enough to require visitors to require medical attention.  Being ill will not only ruin a well earned holiday, but also leaves many holidaymakers out of pocket due to costly medical treatment.

Whilst staying in the Dreams Vacation Resort it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not cooked thoroughly and/or re-heated incorrectly.
  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
  • Avoid swimming in water or pools that appear dirty and untreated.

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to the Dreams Vacation Resort, get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.








“He was prescribed with tablets and re-hydration sachets from the hotel pharmacy.”

[ezcol_1third]13[/ezcol_1third] [ezcol_1third]Mr V fell ill on the second week of his holiday. He was prescribed with tablets and re-hydration sachets from the hotel pharmacy to try and ease his severe stomach cramps, diarrhoea and vomiting. Unfortunately the medication didn’t work and he was still suffering weeks after he returned to the UK. After talking to other holiday makers Mr V and his wife discovered that they were not the only ill people in resort. Mr V noticed the hygiene was not of a high standard in the hotel. He witnessed a staff member drop cakes on the floor then put them back on the platter to be served.[/ezcol_1third] [ezcol_1third_end]Mr V discovered pink chicken on two occasions, the plastic cups were re-used and just rinsed under the mains water and his room was not cleaned to standard. Overall his holiday was not an enjoyable experience and when he returned to the UK his GP took a blood sample and diagnosed him with a Gastric illness due to his trip to the Dreams Vacation Resort.[/ezcol_1third_end]






“The food was uncovered and there were flies everywhere!”

[ezcol_1third]292[/ezcol_1third] [ezcol_1third]Mr S spent 2 full days in bed followed by another 4 half days, due to the food poisoning he picked up from the Dreams Vacation Resort in Sharm El Sheikh. Mr S and his girlfriend missed all of their excursions due to their illness. The hotel doctors were being very rude to Mr S’s girlfriend so he decided not to go on with his treatment, after his girlfriend had been on the drip for 3 hours they wanted to leave but the doctors were being rude and persistent that she stayed.[/ezcol_1third] [ezcol_1third_end]Mr S then had a panic attack due to the stress, ever since then Mr S has been suffering with panic attacks. He said the food was uncovered and there were flies everywhere. He even said the rep advised them not to eat in the hotel and gave them the delivery number for McDonalds. [/ezcol_1third_end]



“The worst holiday I have ever experienced and I have holidayed with Thomson many times in the past!”

Review of the Dreams Vacation Resort

“We all had upset stomachs, vomiting and diarrhoea for at least 3 days and even when we got back to the UK we were still ill for almost a week!”

Read the full review here.


“The worst hotel!”

Review of the Dreams Vacation Resort

“I’m still in bed after suffering with bad stomach after returning from this Hotel. My friends have also still not fully recovered!”

Read the full review here.

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