The Dreams Vacation Resort in the Red Sea area of Sharm el Sheikh, is a 5 star resort. Unfortunately, many holidaymakers visiting the hotel would not agree. The Dreams Vacation Resort Hotel offers visitors an All Inclusive family getaway, but also offers many holidaymakers avoidable holiday illness.
Sickholiday.com have dealt with 22 cases of reported food poisoning at the Dreams Beach Resort Hotel.
Visitors to the resort have reported unacceptable standards, such as flies and birds feeding on the open buffet and the hotel restaurant serving chicken and fish that were not cooked thoroughly. These very poor hygiene standards have lead to Sickholiday.com dealing with reports of visitors suffering from severe diarrhoea, stomach cramps and high temperatures. Theses symptoms have lead to many all-inclusive holidays being ruined and many holidaymakers left out of pocket.
Whilst staying in the Dreams Beach Resort it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:
- Avoid foods not cooked thoroughly and/or re-heated incorrectly.
- Avoid foods not prepared hygienically.
- Avoid food not stored at the correct temperature
- Frequently use an alcohol-based hand gel.
- Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
- Avoid swimming in water or pools that appear dirty and untreated.
In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.
It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.
If you have fallen ill whilst on an all-inclusive holiday get in touch with a member of our team. We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.
WE’VE HELPED OUR CUSTOMERS CLAIM MILLIONS IN COMPENSATION
THOMAS COOK DISMISS
HOLIDAYMAKERS 16 DAY ILLNESS
ON RETURN FROM DREAMS BEACH RESORT
“SHE SUFFERED SEVERE STOMACH CRAMPS AND DIARRHOEA”
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[/ezcol_1third] [ezcol_1third]Sickholiday.com helped Mrs M after she stayed in the Dreams Beach Resort in September 2012. Mrs M reported to our team that towards the end of her holiday she fell ill with serve stomach cramps and diarrhoea. Mrs M reported to Sickholiday.com that the bar staff at the hotel had mentioned that a lot of other guests had also fallen ill at the hotel. Mrs M suffered for 16 days, and on her return to the UK bought some medication from a pharmacy.[/ezcol_1third] [ezcol_1third_end]
Upon her return to the UK Mrs M complained to Thomas Cook, who not only did not offer any form of compensation, but completely dismissed her complaint. Sickholiday.com understand that this is totally unacceptable, and as such were very happy to assist Mrs M in pursuing a successful compensation claim.
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HOLIDAYMAKER ON IV DRIP
AFTER FALLING ILL AT
THE DREAMS BEACH RESORT
“HE WAS FORCED TO TAKE UNPAID TIME OFF WORK”
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Mr H stayed at the Dreams Beach Resort in August 2013, and fell ill 5 days into the holiday. Mr H contacted Sickholiday.com after returning to the UK but not before having his holiday ruined by diarrhoea, stomach cramps, and a high temperature. Mr H was put on a intervenes drip on 4 separate occasions throughout his holiday. Sickholiday.com discovered that the hotel staff dismissed his illness as purely heat related.
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Mr H’s symptoms lasted for 3 weeks forcing him to take unpaid time off work. The standards, and subsequent service Mr H received at the Dreams Beach Resort are unacceptable. Sickholiday.com have over 10 years industry experience dealing with cases such as Mr H’s, and as such were happy to help him pursue a successful compensation claim.
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TRIP ADVISOR REVIEW
“Terrible nightmare – not a dream!”
Review of the Dreams Beach Resort
Reviewed 7 September 2014
“…I don’t know where can I begin with the poor standards at this hotel. The food was infested with flies and little birds pecking away at what was on offer. There was also half done chicken and fish being served!
During our stay we contracted severe diarrhoea and stomach cramps and had to go Dreams Beach medical center.
In our opinion, we think this hotel should be ranked two stars as it is not up to the standard and is very outdated. It was a terrible nightmare and not the dream it’s claiming to be. We will definitely not be returning to this hotel.”
HOLIDAY WATCHDOG REVIEW
“…the food was completely inedible!”
Review of the Dreams Beach Resort
“I didn’t touch the tap water, the ice, any fish or meat etc, and i was very poorly for 3 days of the holiday. I was ill to the point i couldn’t even leave the room. I didn’t eat anything from the hotel, and nearly everyone you spoke too had been ill at some point.
I can’t stress enough how disappointing the entire hotel was. I hope this helps at least some people.”
