Located in the popular Shark’s Bay area of Sharm El Sheikh, the Al Diwan Resort features a variety of water sports including a diving centre and 3 swimming pools.  The resort is a popular destination for holidaymakers travelling to Egypt.  Although many holidaymakers will discover a pleasant holiday experience at the Al Diwan Resort, unfortunately it is not uncommon for some visitors to report avoidable holiday illness during or after their stay.

Sickholiday.com have dealt with 5 cases of reported food poisoning at the Al Diwan Resort.

Sickholiday.com is aware of reports of reheated food being served and of of unclean swimming pools.  Holidaymakers have reported symptoms such as diarrhoea, stomach cramps and infected mosquito bites.

Suffering from illness on an all-inclusive holiday to Egypt will obviously affect your health but can also leave holidaymakers out of pocket from costly medical treatment.

Whilst staying in the Al Diwan Resort it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not cooked thoroughly and/or re-heated incorrectly.
  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
  • Avoid swimming in water or pools that appear dirty and untreated.

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

 

WE’VE HELPED OUR CUSTOMERS CLAIM MILLIONS IN COMPENSATION

                                                                                                                                           

HOLIDAYMAKER ON SALINE DRIP

AFTER FOOD POISONING

STRIKES THE AL DIWAN RESORT

 

“£250 CHARGE FOR INEFFECTIVE MEDICINE”

[ezcol_1third]Al-Diwan-photos-Exterior
[/ezcol_1third] [ezcol_1third]Mr S reported to Sickholiday.com that during his stay at the Al Diwan Resort his room was not cleaned, and that the towels and bedding were not changed.  Mr S spent only 2 nights at the hotel but still suffered from symptoms such as vomiting and diarrhoea that lasted for over a week. Mr S requested to see the hotel doctor but they claimed there was not one. [/ezcol_1third] [ezcol_1third_end]  Mr S told Sickholiday.com that after the second night of his stay at the hotel, the conditions were poor enough for the hotel to provide Mr S and his partner with £800 so they could check-in to another hotel for the final 5 nights of their holiday.  Sickholiday.com have subsequently helped Mr S claim compensation for the experiences he suffered at the Al Diwan Resort.[/ezcol_1third_end]

 

 

                                                                                                                                                     

COUPLE LAST ONLY 2 NIGHTS

AT THE AL DIWAN RESORT

AS ILLNESS STRIKES

 

“TOWELS AND BEDDING NOT CHANGED…”

[ezcol_1third]the-claridge-hotel[/ezcol_1third] [ezcol_1third]During his stay at the Al Diwan Resort Mr S reported that his room was not cleaned, and that the towels and bedding were not changed at all.  Mr S spent only 2 nights at the hotel but still suffered from symptoms such as vomiting and diarrhoea that lasted for over a week.  Mr S requested to see the hotel doctor but they claimed there was not one.[/ezcol_1third] [ezcol_1third_end]After the second night of his stay at the hotel, the conditions were poor enough for the hotel to provide Mr S and his partner with £800 so they could check-in to another hotel for the final 5 nights of their holiday.  Sickholiday.com have subsequently helped Mr S claim compensation for the experiences he suffered at the Al Diwan Resort.[/ezcol_1third_end]

                                                                                                                                                       

TRIP ADVISOR REVIEWS

“Do not go!!”

Review of the Al Diwan Resort

“The food was awful and reheated each day!   I was ill the whole time. The pool was unclean and the majority of the furniture was broken.”

Read the full review here:

 

“Appalling Management and food”

Review of the Al Diwan Resort

“We all caught a sickness and diarrhoea bug that swept around the hotel on the third day.  My stomach did not settle from then on,  I still have a bad stomach weeks later!”

Read the full review here:

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