Egypt’s Makadi Palace Hotel is famous for being set amongst beautiful gardens offering not only the chance to relax but also the option to take advantage of its  four large outdoor swimming pools.  Featuring five restaurants, two of which are buffet style, the Makadi Palace offers all-inclusive holidaymakers a variety of dining options.  Unfortunately it also potentially offers a variety of gastric illnesses, with visitors reporting severe diarrhoea and sickness to

Cases of Salmonella, Shigella and Campylobacter have been reported, illnesses usually caused from food poisoning or coming into contact with unclean water, leading to many all-inclusive holidays being ruined and many holidaymakers left out of pocket.

Whilst staying in the Makadi Palace Hotel it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:

  • Avoid foods not cooked thoroughly and/or re-heated incorrectly.
  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature
  • Frequently use an alcohol-based hand gel.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
  • Avoid swimming in water or pools that appear dirty and untreated.

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

Let us advise you

01625 253 020

Start your claim

We’re happy to advise you on the phone

Been ill on a holiday in the last 3 years?
Use our claim calculator below.


Customers rate Sick Holiday

Want to enquire about your claim?

Live Chat