Located on the southern part of Hurghada, the Steigenberger Aqua Magic is a 5 star family hotel featuring a variety of pools and its own certified aqua park.  The hotel also offers a Magic All-Inclusive package that promises to take all of the worry out your stay.  Unfortunately for some holidaymakers worry does come in the form of avoidable holiday illness.  Although many visitors to the Steigenberger Aqua Magic experience good levels of safety and hygiene, Sickholiday.com has still dealt with cases of poor hygiene conditions that can lead to serious illness.

Sickholiday.com has experienced reports of under cooked food leading to holidaymakers contracting severe gastric illnesses.


Suffering from illness on an all-inclusive holiday to the Steigenberger Aqua Magic will obviously affect your health but can also leave holidaymakers out of pocket from costly medical treatment.

  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature
  • Frequently use an alcohol-based hand gel.
  • Wash hands before and after meal times and after using toilets and washrooms.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday in the Steigenberger Aqua Magic get in touch with a member of our team.  We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

Let us advise you

01625 253 020

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