The Jaz Aquamarine Hotel in Hurghada is a luxury complex famous for its 17 swimming pools, 4 waterparks and even its own private beach.  This premium all-inclusive hotel features a variety of dining options across its 6 restaurants, including buffet style meals.  The majority of visitors to the Jaz Aquamarine Hotel experience a high quality of safety and hygiene there are still unfortunate cases of avoidable holiday illness reported. have dealt with cases of holiday illness in the Jaz Aquamarine including Salmonella, E. Coli and other bacterial infections. With reported symptoms including diarrhoea and vomiting, some visitors have reported low standards of food hygiene with food being served warm and undercooked.  Dirty and grimy looking swimming pools have also been reported, perfect environments for bacteria such as Campylobacter and Cryptosporidium to spread.


Suffering from illness on an all-inclusive holiday to the Jaz Aquamarine Hotel will obviously affect your health but can also leave holidaymakers out of pocket from costly medical treatment.

  • Avoid foods not prepared hygienically.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Wash hands before and after meal times and after using toilets and washrooms.
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to the Jaz Aquamarine Hotel, get in touch with a member of our team on 

01625 253 020.

We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

Let us advise you

01625 253 020

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